VICTOR OGUCHE
Kaduna.About
Energetic and customer focused sales professional with a diverse background in sales, teaching and hospitality, seeking to apply my strong communication and customer service skills to the role of sales associate at your establishment Adept at upselling, cross selling, and providing solutions to customer concerns, I aim to contribute to the growth and success of the team.
Work
Holy J Leadership Academy
|class teacher
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Highlights
Developed and delivered engaging lessons to student, fostering a positive learning environment.
Communicated effectively with students and parents addressing concerns and improving student performance.
Collaborated with colleagues to organize events and promote the schools offerings.
Micro Manna Ltd
|SALES ASSOCIATE
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Highlights
Expertly upsold and cross sold various electronic gadget, increasing average sales per transaction by 21%
Assisted customers in selecting the right products based on their needs, ensuring a personalized shopping experience.
Managed stock and inventory, ensuring proper product placement and organized displays.
Addressed customer complaints and concerns, providing timely solutions to enhance customer satisfaction.
Collected feedback on customer preferences and product performance, reporting trends to management for stock decisions.
WIZ HOTEL
|HOTEL FRON DESK ASSOCIATE
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Highlights
Delivered high quality customer service in a fast paced hotel environment, resolving complaints and ensuring quest satisfaction.
Upsold hotel services and amenities, increasing revenue from upsells.
Managed check- in and check -out procedures, ensuring smooth guest experience and accurate billing.
Provide customer feedback to management for continuous service improvement.
Education
Kogi State University, Anyigba
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Degree
Languages
English Language
fluent
Hausa
intermediate
Certificates
Project Management
Issued By
Certificate
Jobberman Soft Skill Training
Issued By
Certificate
YouWin! Connect capacity Building
Issued By
Certificate
Diploma in information Technology
Issued By
Certificate